Chauffeur Questions, Answered

These pages answer one question each, and they answer it at the top. If you read only two sentences you should still have what you came for; everything after that is the detail, the exceptions and what to do next.

Where the honest answer is qualified, we say so plainly rather than burying it. Where something depends on the specific booking - a vehicle, a date, a term - we say that too, and tell you what to send us to get a definite answer.

If your question is not here, message us and we will answer it. The ones that come up more than once end up on this page.

Pricing in this part of the market is quoted rather than metered. We look at the distance, how long the car is committed for, which vehicle the day calls for and the hour you travel, then give you one written figure. Point-to-point journeys are priced as a single movement; days with several stops are usually better taken by the hour, with the car held between appointments. Congestion Charge, ULEZ and tolls sit inside that figure, and waiting time is agreed in advance rather than counted against you afterwards.

Choosing between the eighteen service types on this site is simpler than it looks, because nearly all of them answer one question: what shape is the day. A single arrival or departure is a transfer. A morning of meetings is hourly work. A wedding is a choreography. The car follows the same logic — a saloon suits one or two travelling light, a people carrier earns its place the moment luggage or a group appears, and the more ceremonial marques are chosen for the photographs as much as the ride.

What separates this from a private hire booking is preparation. A named chauffeur is assigned to you, briefed on the route, the entrance and where the car may legally wait, and stays with you for the whole engagement. To quote accurately we need the date, the timings, both addresses, how many are travelling, how much luggage is genuinely coming, and any flight number, since that lets us plan around the published schedule. Send that by WhatsApp or email and a considered proposal comes back.